Help and support

What's the £200 early termination fee offer to help me switch?

£200 to help you switch applies when you switch at least three of your services: energy, broadband, mobile and insurance (excluding Home Insurance) - and you are a new customer. 

If you’re locked into contracts for these services, we’ll give you up to £200 towards any termination fees you have to pay your current providers for switching. 

You'll just need to send us copies of your bills showing your Early Termination Fees. We'll then add it as a credit to your account.

Additional requirements apply to customers who are tenants. See for our full terms & conditions.

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