Help and support

I'd like to add Broadband and Landline

Our broadband service offers high speeds, a free UW Wi-Fi Hub, unlimited data, and free calls to other UW customers. You also have the option to upgrade to Whole Home Wi-Fi with Amazon eero devices.

Switching to us couldn't be simpler. We'll handle the entire process for you and it only takes about 14 days. You'll keep your existing telephone number too. And if you don’t have a telephone line we can install one for you.

If you’re not already with UW 

If you're an existing customer it's quick and simple to add Broadband. You can do this by giving us a call on 0333 777 0777.

What broadband packages are available?

We offer Ultra, Ultra Plus, Full Fibre 100 and Full Fibre 500 broadband packages.

For more information check our


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