What changes are being made to landline charges?
So we can keep providing the best possible service for our customers, it's occasionally necessary to change our prices.
That’s why from 1 January 2022, there will be a change to landline call charges. Here's a quick summary:
Making calls to other landlines or mobiles will increase to 17p per minute (still cheaper than BT*). The set up fee will increase to 24p where applicable.
The access charge for 08, 09 and 118 numbers (replaces the call set-up fee) will increase to 14p.
Access towill increase by 50p a month. Caller Display will remain free.
- will increase by £1 a month. You'll still have access to all the benefits you have now
- will increase by £1 a month. You'll still have access to all the benefits you have now.
*BT price 20.9p per minute. Information correct as of 12/11/2021.