Help and support

I've got no lights on my router

Try these steps:

  • Check the power cable from the socket right up to the connection to the router, making sure it is firmly connected and switched on.

  • Check that the main power socket is working.

  • Locate the power button and make sure it's in the on position.

If you've checked all these and your sure it's not the power supply you'll need to

so our Customer service team can help get you back on the internet as quickly as possible.

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