I'm having trouble receiving mobile voicemails
It's always good to start by checking if your voicemail is activated, you can do this by dialling 222 and following the instructions.
On most mobile handsets you can also hold down the 1 key.
If it is and you're still having trouble receiving them, please contact us and one of our advisors will be happy to assist.
I can't access my Voicemail?
Try turning your phone off and back on and then dial 222. If this not resolve it, contact us so we can help.
If you're roaming or need to access your voicemail from another phone, dial +447953222222. You'll need to make sure you've set up aPIN before you can access them.
How do I add a voicemail PIN for accessing my messages from another phone?
Call your voicemail (hold down the 1 key on your handset)
If you have messages saved, they'll be played right away. To go to the main menu press *
Select option 3 – settings and features menu
Then select option 3 – change your PIN
Enter a PIN of your choice and press # to save