My mobile handset won't charge
There are a few things to check if your mobile isn't charging:
Check if the charging cable or plug is damaged
Try using another cable or plug
Check if there's any dirt or fluff in the charging port that could stop it from charging
If the charging port is damaged, you can send your mobile to us and we can give you a repair quote. Unfortunately, damaged charging ports aren't covered by the manufacturer's warranty
If you've checked that there isn't a problem with the plug, please contact us and we'll be able to help.