Logo / Mobile
My account
  • About
  • Services
  • Help
  • Earn with us

Help and support

My account FAQs

My Account Details

How do I update my contact details?

Can I stop being sent marketing offers?

How do I update my correspondence address?

UW account and UW app

How to log in to my UW account?

What's the UW app?

How do I register for an online UW account?

I've forgotten my online UW account password, how do I reset it?

How do I change my online account password?

Help to Switch

Everybody Saves FAQs

What is the Peace of Mind Promise?

Does the new ‘30-days to change your mind’ cover all of my new services with UW?

What's the £200 early termination fee offer to help me switch?

How do I make an early termination claim for my £200 to help switch offer?

Other Account information

Top holiday tips for your services

Staying safe online

SignVideo sign language option

How do I cancel my services?

Logging a complaint

I'd like help with a complaint

Still need help?

    About us

  • About UW

  • Media

  • Careers

  • Awards

    Support

  • Help centre

  • Making a complaint

    Our services

  • Energy

  • Broadband

  • Mobile

  • Insurance

    Resources

  • Information and policies

  • Corporate information

  • Modern slavery statement

    Quick links

  • UW Partners

  • New customer sign-up

  • UW for Business

  • Visit Telecom Plus

    Download our customer app

  • App Store

  • Google Play

© Utility Warehouse Limited 2022. Registered in England. Company number: 04594421
Utility Warehouse Limited is authorised and regulated by the Financial Conduct Authority